Data Protection

Data collected

We may collect and process the following data about you:

  • Information that you provide by filling in forms on the Website. This includes information provided at the time of registering or login, submitting material or requesting further services. We may also ask you for information when you report a problem with our Website
  • Information that you provide when participating in any services offered by the Website; and
  • If you communicate with us by phone, email or otherwise, we may keep a record of that correspondence.

We may also collect the following information about your access to the Website, where available – your IP address, operating system and browser type – for the purposes of system administration, bug tracking, production of usage statistics and to trace misuse. Statistical data about our users does not identify any individual.



This Website uses cookies that are small pieces of information that are issued to your computer or other internet-enabled device when you visit the Website. Cookies are stored by your browser and hard drive and are used to distinguish you from other users of our Website. You are not obligated to accept cookies and you may change your browser settings to prevent it from accepting cookies. If you do disable cookies, certain services on this Website may not be available and may impair full use of its features. For information on cookies and disabling them:;


Security measures and potential international transfer of personal information

We follow appropriate security procedures in the storage and disclosure of personal data so as to prevent unauthorised access by third parties. We ensure that those parties to whom we do transfer personal data comply with the same.


Disclosure and uses of personal information

We use information held about you in the following ways:

  • To ensure that content from our Website is presented in the most effective manner for you and for your computer or device by gathering aggregate information about our users and using it to analyse the effectiveness and popularity of this Website;
  • To provide you with information that you request from us or which we feel may interest you where you have consented to be contacted for such purposes;
  • To allow you to participate in interactive features of our service, when you choose to do so; and
  • To notify you about changes to our service.

We may disclose your personal information to third parties in the following circumstances:

  • If we have obtained your consent to do so;
  • When we are required or authorised by law, court order, regulatory or governmental authority to disclose your personal data;
  • If required to protect the rights, property or safety of CCFLA members, partners, clients or others.


Links to other websites

The Website may contain links to and from third party sites. This Privacy Policy does not cover the use of your personal data on any third party website. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Third party cookies

The Website may have pages with embedded content from third parties such as social media sites, e.g. Facebook, Twitter, Flickr or YouTube. Cookies generated by those sites are subject to their own privacy policies and are outside the control of the Ecofys. Please check these policies before you submit any personal data to or use these websites.